Here you will find answers to questions about our kydex holsters, holster shipping time, and other business related questions.

Thank you for reading through our FAQ page, please use "FAQ" at checkout for 10% off your next order. 

What is considered a business day when talking lead time?
Business days are Monday-Friday, unless there is a holiday during the week, which will not count as a business day. (Example: 20 business days is 4 weeks in total, a total of 28 days on average.)

When will I receive my holster?
Every holster is completely handmade in our warehouse. Because of this, our lead time is stated at the top of our website. If you look at the date of your purchase from your confirmation email you will have a rough idea of when your order will ship. Please do not contact us before the max lead time days has elapsed, since this is precious time spent on making holsters in our queue.

I don't see my gun model listed in your menu, can you make me a holster?
No, if the gun model is not listed we are not able to make your holster.

I don't see my light model listed, can you make me a holster?
No, if the light model is not listed we are not able to make your holster.

Are your holsters made in the USA?
Yes all our holsters are handmade in Utah, USA.

Do your holsters work with suppressors mounted?
No, none of our holsters will work with a suppressor/silencer mounted.

What does pattern face inside or outside mean?
For our OWB holster we rivet two pieces of kydex together. If you select a pattern for the back sheet, you will be able to orient that pattern to face the gun while holstered, or for it to face your body.

I want to cancel my order, is there a fee?
Yes, minimum of 15% whether or not we have started production, to void fee you must contact us within 24 hours of order placement. A 25% fee will be charged after 2 weeks from date of order.

I forgot to add your discount code at checkout, can you add it after the purchase is made?
No, unfortunately we can't add the discount after the order has been placed.

I need my holster for a competition or training, can you rush my order?
We are now offering rushed orders, for $85 we will make your custom order within 5 business days (Mon-Fri, excluding holidays, shipping time not counted). For any orders with multiple items, you will be automatically charged an additional $85 for orders over $250(unless this is a single item or you've already paid), anything less will not be charged an additional fee. (Temporarily not offered)

Will an optic cut and suppressor sights work if I don't have an optic or tall sights at the moment?
Yes, your firearm will still fit the holster if you do not have an optic or your suppressor height sights installed. We guarantee suppressor height sights up to .46" on our holsters.

If I order a holster with a light, will it work without the light on the gun?
No your holster will not work properly without the light mounted on the gun since retention is built around the light for light bearing holsters. We also highly recommend checking the fit of your light to your firearm before placing an order to ensure that light will fit your firearm.

Do you offer local pickup?
No, we currently do not offer local pickup even if you only live down the road.

There isn't an audible click/snap in my holster, what is the deal?
The kydex click comes from the pocket created in the trigger guard of a gun/holster. When you add a light to the holster you loose this pocket and not all our holsters will have an audible click. Depending on your light/gun model combo will play a huge role in whether or not you have a click. We still build adjustable friction retention in nearly all our holsters so that they perform as they should.

My gun has an aftermarket slide/frame/parts on it and/or cerakote, will your holster fit or cause wear on my gun?
All of our holsters are made using stock gun molds, meaning if you have a slide/frame/parts that is not factory the holster may not fit properly and you may have fitment issues. Kydex is a thermoplastic that is harder than leather, and will overtime cause wear on your firearm, this can be accelerated if you have cerakote (added thickness) or aftermarket slide/parts.

Are any of the the hardware parts(screws/posts)covered under warranty?
No, hardware is not covered under warranty. Screws will work themselves out, this is why we recommend you always check your hardware on your holster. Most clips have a mild loctite applied to the screws when we assemble, but screws will overtime work themselves free. We offer specific hardware kits on our website you can buy for additional screws or to replace missing screws. https://odinholsters.com/products/holster-specific-hardware-kit

There is a large opening in my light bearing holster around the trigger guard, is this normal?
In order for your WML to fit into your holster there needs to be an opening larger than the circumference of your light. Our holsters have a combat style cut for a full and confident grip. If you have a WML on your firearm please realize that the holster would not work without this large opening. We encourage all users to get proper training with their WML as well as their firearms.

What rail adapter do you use for your HK USP models with a light attached?
All of our HK USP models which include, USP 45, USP 9/40Full, USP 45 compact, USP 9/40 compact will be built with the GG&G adapter. We do not offer any other rail adapters at this time.

O-light PSA, read here.
As of August 1st 2022, we will no longer make custom rail position holsters for the adjustable lights such as; Mini 2, Baldr Mini, Baldr S etc. Holsters for these lights will have the same fixed position that you will need to set in order to use the holster properly.

I have seen fabric wrapped holsters from you in the past, why can't I find them now?
Fabric wrapped holsters was something we offered in the past, but after issues with suppliers and price increases we no longer offer them at this time.

I have a WML that is not on your website, but ordered a light bearing holster anyways hoping it would fit but does not. Can I return this item?
If you order a custom holster from us for a WML or Firearm not listed, you will not be able to return the holster. If you decide to take the gamble on fitment for something we do not offer, that is on you and we are not responsible for improper fitment.