Contact Us

For any questions or comments please email us, lead times are posted on header.

CHECK OUT OUR FREQUENTLY ASKED QUESTIONS PAGE FOR INFO.

Email: Customer.Service@OdinHolstersLLC.com

Phone: 801-341-8415 

Address:  550 W State Rd #1, Lehi, UT 84043

Our current lead time is 6-9 Weeks on ALL ORDERS, thanks for your patience and continued support. 

 

Shipping:

If you are experiencing issues with package tracking or delivery, please contact the shipping service directly for the most detailed and up to date information. Odin Holsters LLC is not responsible for lost or damaged packages. Any instance of a lost or damaged package must be resolved through the shipping provider. 

Cancellation Fee: 

We charge a 15% cancellation fee on all orders. If we have already started building the holster you cannot cancel the order. Please email us as soon as possible if you need to cancel your order. 

Warranty Policy:

We offer a one year warranty on all our products from defects, belt loops, clips etc. If you should have an issue with your holster send us an email and we will send you a replacement part or holster.

Return Policy:

Returns: Any items needing to be returned must be returned within 30 days of delivery. There are absolutely no returns for Custom Holsters due to the build selection or ordering the wrong thing. We build all custom holsters from the ground up to customers wishes and do our best to get the fit right. For major issues please email us with questions. Again, issues or no issues, you need to contact us 15 days after delivery. There will be a 15% restocking fee on returns. 

PLEASE NOTE: **While we do allow customers to build holsters from the ground up using any specifications wanted, not all combinations (belt loop/clips) are comfortable. 

** WE RESERVE THE RIGHT TO CANCEL ANY ORDER WE DEEM TO BE FRAUDULENT***